Guest Services Concierge - Fast Pass (PRN)
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
About:
This healthcare facility is a leading hospital known for its commitment to providing exceptional medical care and fostering a safe environment for patients, visitors, and staff. The hospital offers a wide range of services, with a dedicated Emergency Department (ED) designed to provide urgent and comprehensive care around the clock. With an emphasis on patient safety and operational efficiency, the hospital integrates advanced systems and protocols to manage patient flow and ensure high-quality service delivery.
The role of Fast Pass Representative is fundamental to the smooth operation of the Emergency Department. This position is responsible for managing ... Show More
The role of Fast Pass Representative is fundamental to the smooth operation of the Emergency Department. This position is responsible for managing ... Show More
Job Requirements
- High school diploma or equivalent
- good communication and verbal skills
- ability to multitask
- basic computer skills
Job Qualifications
- High school diploma or equivalent
- good communication and verbal skills
- ability to multitask
- basic computer skills
Job Duties
- Manage the Fast Pass process for all incoming ED patients and visitors
- guests must present an ID at check in which will be run though our system
- alerts will be handled according to established processes
- greet and direct patients/guests promptly, ensuring they are routed according to established protocols
- communicate effectively with registrars, security, and ED staff as needed
- maintain awareness of ED lobby, reporting any suspicious activity to security
- attention to detail to ensure accuracy while using the Fast Pass system
- able to work 12-hour shifts, as needed, which includes weekends
- provide excellent customer service and uphold organizational mission and values
Job Location
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