Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Shift Differentials
Job Description
Our hospital is dedicated to providing exceptional emergency care with a focus on patient safety and efficient service delivery. As a critical healthcare facility serving a diverse community, we are committed to maintaining the highest standards of operational excellence and patient support. The Emergency Department (ED) is a fast-paced environment where timely response and accurate communication are essential for quality care. We pride ourselves on our comprehensive support systems to ensure patients and visitors experience a seamless and secure entry process into our facility.
The Fast Pass Representative role is integral to the smooth operation of our Emergency Departme... Show More
The Fast Pass Representative role is integral to the smooth operation of our Emergency Departme... Show More
Job Requirements
- High school diploma or equivalent
- Good communication and verbal skills
- Ability to multitask
- Basic computer skills
- Ability to work 12-hour shifts including weekdays and every other weekend
- Strong attention to detail
- Customer service orientation
Job Qualifications
- High school diploma or equivalent
- Good communication and verbal skills
- Ability to multitask
- Basic computer skills
- Experience in customer service preferred
- Familiarity with hospital or emergency department environment a plus
Job Duties
- Manage the Fast Pass process for all incoming ED patients and visitors
- Guests must present an ID at check in which will be run though our system
- Alerts will be handled according to established processes
- Greet and direct patients/guests promptly ensuring they are routed according to established protocols
- Communicate effectively with registrars security and ED staff as needed
- Maintain awareness of ED lobby reporting any suspicious activity to security
- Attention to detail to ensure accuracy while using the Fast Pass system
- Able to work 12-hour shifts a weekday rotation and every other weekend
- Provide excellent customer service and uphold organizational mission and values
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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