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Guest Services, Concierge ($21.50)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.50 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Matching 401(k)
health benefits

Job Description

Irvine Company Retail Properties, a division of the Irvine Company, is a renowned real estate organization specializing in developing and managing some of America’s most popular and meticulously planned retail centers. With a portfolio that includes 40 retail centers such as Fashion Island in Newport Beach, Irvine Spectrum Center, The Market Place, and neighborhood shopping centers like Woodbury Town Center in Irvine, the company prides itself on creating vibrant, community-focused shopping destinations. Each shopping center is thoughtfully designed and ideally situated to support and enhance the communities it serves. Irvine Company Retail Properties is not only focused on delivering exceptional... Show More

Job Requirements

  • Minimum high school degree or general education diploma (GED)
  • minimum of 1 year experience in retail, retail sales, or related volunteer work preferred
  • must be at least 19 years of age
  • meticulous attention to detail and accuracy
  • ability to multitask and efficiently assist accumulation of guests in line
  • exceptional customer service skills
  • must possess excellent interpersonal skills, enjoy problem solving and love taking care of guests
  • basic computer skills
  • minimum of four 4 hour shifts of availability required per week
  • must be able to work a varied schedule including days, nights, weekends and holidays

Job Qualifications

  • Minimum high school degree or general education diploma (GED)
  • minimum of 1 year experience in retail, retail sales, or related volunteer work preferred
  • must be at least 19 years of age
  • meticulous attention to detail and accuracy
  • ability to multitask and efficiently assist accumulation of guests in line
  • exceptional customer service skills
  • must possess excellent interpersonal skills, enjoy problem solving and love taking care of guests
  • basic computer skills
  • minimum of four 4 hour shifts of availability required per week
  • must be able to work a varied schedule including days, nights, weekends and holidays

Job Duties

  • Provide outstanding customer service in person or on the phone when answering questions and delivering information
  • handles all guest requests effectively and efficiently based on established techniques, policies, and procedures
  • maintain ongoing knowledge of Fashion Island and its stores, restaurants, and events
  • ensure proper cash handling and gift card procedures are followed
  • remain compliant with SOPs including uniform/grooming standards
  • demonstrate exceptional safety standards when driving guests
  • perform other duties or projects as assigned or requested

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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