Irvine & Roberts Vineyards logo

Guest Services, Concierge ($21.50)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Matching 401(k)
health benefits

Job Description

Irvine Company Retail Properties, a division of the Irvine Company, is renowned for developing some of America’s most celebrated retail centers. With a portfolio of 40 retail centers including premier locations such as Fashion Island in Newport Beach, Irvine Spectrum Center, and The Market Place, as well as neighborhood shopping hubs like Woodbury Town Center in Irvine, the company combines meticulous planning and prime location to support and uplift the communities they serve. The Irvine Company prides itself on fostering an employee community that embodies talent, experience, collaboration, and abundant career growth opportunities. Employees are welcomed into an environment that... Show More

Job Requirements

  • Minimum high school degree or general education diploma (GED)
  • minimum of 1 year experience in retail, retail sales, or related volunteer work preferred
  • must be at least 19 years of age
  • meticulous attention to detail and accuracy
  • ability to multitask and efficiently assist accumulation of guests in line
  • exceptional customer service skills
  • must possess excellent interpersonal skills, enjoy problem solving and love taking care of guests
  • basic computer skills
  • minimum of four 4 hour shifts of availability required per week
  • must be able to work a varied schedule including days, nights, weekends and holidays

Job Qualifications

  • Minimum high school degree or general education diploma (GED)
  • minimum of 1 year experience in retail, retail sales, or related volunteer work preferred
  • must be at least 19 years of age
  • meticulous attention to detail and accuracy
  • ability to multitask and efficiently assist accumulation of guests in line
  • exceptional customer service skills
  • must possess excellent interpersonal skills, enjoy problem solving and love taking care of guests
  • basic computer skills
  • minimum of four 4 hour shifts of availability required per week
  • must be able to work a varied schedule including days, nights, weekends and holidays

Job Duties

  • Provide outstanding customer service in person or on the phone when answering questions and delivering information
  • handle all guest requests effectively and efficiently based on established techniques, policies, and procedures
  • maintain ongoing knowledge of Fashion Island and its stores, restaurants, and events
  • ensure proper cash handling and gift card procedures are followed
  • remain compliant with SOPs including uniform and grooming standards
  • demonstrate exceptional safety standards when driving guests
  • perform other duties or projects as assigned or requested

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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