Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible scheduling
Employee Discounts
Job Description
TriHealth is a leading healthcare system dedicated to improving the health and well-being of the communities it serves. Known for its commitment to clinical excellence and patient-centered care, TriHealth encompasses several hospitals, outpatient centers, and specialty care facilities, delivering a comprehensive range of healthcare services. The organization prides itself on creating a supportive environment for patients, families, and employees alike, emphasizing compassion, innovation, and collaboration throughout its operations. As a mission-driven healthcare provider, TriHealth values the importance of enhancing the patient experience and delivering personalized support services that extend beyond clinical care.
This Guest Services Concierge role at T... Show More
This Guest Services Concierge role at T... Show More
Job Requirements
- High school diploma or GED
- Degree in hospitality or healthcare field
- 1 to 2 years experience in customer service or related service industry
- 1 to 2 years experience in customer service hospitality management customer experience and customer service
- Computer literate
- Basic Life Support (BLS) required
- Articulate
- Professional appearance
- Participates in councils, committees, and looks for additional ways to serve
Job Qualifications
- High school diploma or GED
- Degree in hospitality or healthcare field
- 1 to 2 years experience in customer service or related service industry
- Experience in hospitality management or customer experience and service
- Computer literate
- Basic Life Support (BLS) certification
- Professional appearance
- Strong interpersonal and communication skills
Job Duties
- Acts as a team member of Guest Services, part of the signature TriHealth first impression and displaying warm welcoming behaviors
- Coordinates incoming requests for service and prioritizes to meet internal customer, patient, and visitor needs
- Demonstrates a positive attitude and professional demeanor serving as a hospital ambassador
- Provides non-clinical support services including information and coordination of hospital and local area services
- Serves as an on-call notary service for patients, visitors, and internal customers
- Assists patients and guests with errands, daily in-house activities, and store purchases
- Floats to other system locations as needed to meet staffing and service demands
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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