Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $18.75
Work Schedule
Weekend Shifts
Benefits
Part-time schedule
Paid training
Employee Discounts
supportive work environment
Professional development opportunities
Job Description
The Museum of Cultural Heritage is a vibrant and dynamic institution dedicated to preserving and showcasing artifacts, exhibits, and educational programs that celebrate the rich cultural history of our community and beyond. As a trusted destination for visitors of all ages, the museum emphasizes interactive learning experiences, community engagement, and fostering appreciation for diverse cultures. The museum houses a variety of permanent and temporary exhibits that span numerous artistic, historical, and cultural themes, making it a hub of education and inspiration for locals and tourists alike. Additionally, the museum operates a well-curated gift shop offering unique, culturally themed products that... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years experience working with the public preferably in a museum or retail capacity
- Exceptional customer services skills and experience
- Cash handling work (minimum 2 years)
- Strong oral presentation and communication skills, both verbal and written
- Able to work in a multifaceted, team-oriented environment
- Adept at conflict resolution and problem solving
- Able to work in a flexible, fast-paced environment
- Exhibits patience, professional demeanor, even temper, and good manners in stressful and changing situations
- Excellent observation skills
Job Qualifications
- Exceptional customer services skills and experience
- Excellent observation skills
- Able to work in a multifaceted, team-oriented environment
- Strong oral presentation and communication skills, both verbal and written
- Adept at conflict resolution and problem solving
- Able to work in a flexible, fast-paced environment
- Exhibits patience, professional demeanor, even temper, and good manners in stressful and changing situations
- 1-2 years experience working with the public preferably in a museum or retail capacity
- Cash handling work (minimum 2 years)
- High school diploma or equivalent
Job Duties
- Acts as the welcoming initial point of contact and concierge for all museum guests, visitors and clients
- Provides accurate and timely customer information via friendly, engaging phone support
- Performs opening and closing functions for the front desk and the museum store through established procedures
- Conducts ticketing sales, retail sales, and membership sign-ups and sales through use of POS systems
- Handles cash and credit card transactions
- Becomes knowledgeable about the museum, its history, exhibits, programs and special events, and communicates this information to guests
- Maintains highest standards of both visual appearance and operability of all public spaces, including main lobby, entryways, exhibits, front desk, and the museum store
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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