Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Flexible Schedule
free uniforms
Opportunity for advancement
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Employee Discounts
Bonus opportunities
Referral Bonus
DailyPay
Career growth opportunities
Job Description
ZMC Hotels is a distinguished hospitality company dedicated to delivering exceptional service and memorable experiences to both its guests and employees. Known for its robust portfolio of hotel properties across the country, ZMC Hotels stands out by fostering a work environment that balances flexibility, steady employment, and opportunities for both seasonal and full-time career growth. The company's core philosophy revolves around hiring friendly, motivated individuals who are committed to providing quality service, ensuring that every guest encounter is marked by professionalism and a genuine caring attitude. This approach not only enhances guest satisfaction but also supports employee well-being and development.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Must be able to work flexible shifts including nights and weekends
- Strong interpersonal skills
- Ability to handle guest concerns professionally
- Basic knowledge of computer operations
- Ability to perform basic math calculations
Job Qualifications
- Highly organized
- Must possess a thorough knowledge of guest service and satisfaction
- Requires good communication skills, both verbal and written
- Most tasks are performed in a team environment with the employee acting as a team leader
- Must possess basic computational ability
- Must possess basic computer skills
Job Duties
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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