Guest Services Associate - Mixed Shift - Inn at The Opera
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, renowned for its dynamic and expanding portfolio of resorts, travel clubs, and lifestyle travel brands. With a presence that touches millions of travelers worldwide, this company leads the market by delivering unforgettable vacation experiences and putting the world on vacation. At Travel + Leisure Co., innovation and growth are at the core of the company culture, making every day an opportunity to learn, grow, and delight travelers from all corners of the globe. The company prides itself on creating memorable vacations by combining excellent service with... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to work flexible hours including weekends and holidays
- proficiency in English
- basic math and cash handling skills
- strong interpersonal skills and ability to communicate effectively
- ability to multitask in a fast paced environment
- reliable and punctual work ethic
Job Qualifications
- Professional appearance and a positive, can-do attitude
- excellent communication skills with the ability to read, write and understand English
- ability to solve problems with minimal supervision
- basic math skills and knowledge of proper cash handling procedures
- ability to multitask and work in a fast paced environment
- strong attention to detail and organization skills
- basic computer and office skills
Job Duties
- Bring smiles to guests from around the world by providing warm welcomes
- guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- process cash and credit card transactions strictly following established procedures
- balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
- complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
- reserve and confirm reservations for individuals and/or groups
- provide guests with room rate quotes
- respond to guest inquiries and concerns as quickly and completely as possible
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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