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Guest Services Associate III - Club Wyndham Donatello Resort
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $27.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Night Shifts
Benefits
Paid holidays
Wellness Program
Dental Insurance
Health Insurance
Flexible spending account
Employee assistance program
401(k) matching
Paid Time Off
Vision Insurance
Parental leave
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, renowned for its dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. With a mission to put the world on vacation, the company inspires millions of travelers globally by turning vacation ideas into unforgettable experiences. Known for innovation and growth, Travel + Leisure Co. fosters a workplace culture where learning is continuous, work is exciting, and every day offers the chance to contribute to exceptional guest experiences. The company thrives on its commitment to hospitality, quality service, and inclusivity, actively promoting an inclusive... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months of hospitality front desk experience
- Open availability for all shifts
- Ability to communicate effectively in English
- Basic math and cash handling skills
- Ability to multitask and work independently
- Professional appearance and positive attitude
Job Qualifications
- Excellent communication skills with ability to read, write, and understand English
- Professional appearance and a positive, can-do attitude
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Basic computer and office skills
- Experience with hospitality front desk duties preferred
Job Duties
- Provide warm welcomes and friendly service to guests from registration to checkout
- Guide guests through the registration process, issue unit keys, and share information about the resort and local attractions
- Process cash and credit card transactions following established procedures
- Balance cash receipts, perform bucket checks, and complete cashier responsibilities accurately
- Complete all checkout procedures ensuring accurate charges and credits on guest folios
- Reserve and confirm room reservations for individuals and groups
- Respond promptly and effectively to guest inquiries and concerns to ensure satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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