Guest Services Associate - CACTI Park of the Palm Beaches
Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
team environment
Opportunity to work at a major league spring training facility
Employee Discounts
Part-time Seasonal employment
Job Description
CACTI Park of the Palm Beaches is a premier sports and entertainment facility that serves as the Spring Training home to two Major League Baseball teams, the Houston Astros and the Washington Nationals. This state-of-the-art stadium provides a versatile environment designed for year-round use that goes beyond baseball. It hosts various events including amateur baseball games, non-baseball sporting events, community gatherings, banquets, corporate functions, weddings, and other special occasions. The facility offers fans and guests a premier location to enjoy top-tier baseball alongside an extensive range of other activities, all in a modern and well-maintained venue.
As a part-time, sea... Show More
As a part-time, sea... Show More
Job Requirements
- ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time
- position may require walking long distances and/or climbing up/downstairs or ladders
- may be required to stoop kneel crouch to lift/move/carry items weighing up to 20 lbs on occasion
- ability to work irregular/extended hours including nights weekends and holidays
- must be reliable and punctual
- ability to communicate clearly and follow instructions
- ability to maintain a positive and friendly demeanor with guests
- ability to remain alert and vigilant throughout the shift
Job Qualifications
- experience in a hospitality or entertainment environment is preferred
- a passion for working with and helping people
- ability to maintain a positive attitude while handling difficult situations
- must be reliable and exhibit commitment to meeting both the work schedule and job requirements
Job Duties
- help CACTI Park of the Palm Beaches stay game-ready by fulfilling your assigned game day duties this includes reporting any issues to your supervisor
- greet fans with a great smile and a helpful attitude
- advise management of all activities that would be deemed of interest importance and/or concern regarding property or any activity on or around The Ballpark of the Palm Beaches
- receive and quickly act upon requests or complaints from guests
- refer serious problems to supervisory staff
- retain an extensive knowledge of the teams facility layout seating sections key venue attractions key team and venue personnel identity and emergency activity procedures
- enforce venue team and league rules regulations and policies
- provide immediate assistance to and emergency notification of guests in the event of an accident or injury
- aid guests in need of wheelchair valet to their seat location
- assist with delivery of daily post assignments to gameday usher staff and radio sign out
- able to follow directions and work well within team setting
- assist and be a resource to all fans
- be alert to potential hazards in the ballpark such as foul balls and report any incidents
- stay up to date on safety and security for all that enter the ballpark
- able to take initiative and/or work in a team setting
- ability to work irregular/extended hours including nights weekends and holidays as needed
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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