Local Host Hospitality

Guest Services Associate

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Performance incentives
on-demand pay
Overtime pay on holidays
Fast direct deposit
401K with company match
Package concierge service
Employee Referral Bonus
Support for local events

Job Description

Join an independent and family-owned hotel that truly appreciates its employees and values genuine hospitality. Unlike large chains, this hotel combines the charm of small town hospitality with seamless technology to humanize travel experiences for every guest. Located in a welcoming community, the hotel is embarking on an exciting new journey under fresh management, creating ample opportunities for professional growth and advancement. With a friendly and supportive work environment, the hotel is committed to adding only awesome individuals to its growing team who are passionate about delivering authentic service and memorable experiences.

As a member of this vibrant t... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous hotel experience nice to have but not required
  • ServSafe certification is a plus
  • Ability to uphold team values (Reliable, Lead by Example, Personable, Integrity, Never Settle)
  • Must be friendly, customer-focused, and computer savvy
  • Must be able to work independently and be flexible with shifts
  • Ability to lift at least 25 pounds
  • Must be able to work weekends and holidays with availability to pick up additional shifts

Job Qualifications

  • Customer-focused with a passion for delivering an awesome guest experience
  • Friendly and personable with excellent communication skills
  • Computer savvy with problem-solving abilities
  • Great attention to detail
  • Strong work ethic and reliable team player
  • Able to work independently for shifts ranging from 6am to 9pm
  • Flexible availability to work weekends and holidays
  • Ability to lift at least 25 pounds

Job Duties

  • Promptly respond to any guest requests (phone, email, text, in-person, etc.)
  • Manage daily reservations (guest info, dates, payments, etc.) to ensure financials are in order
  • Help keep guest rooms sparkly clean, sanitized, and stocked
  • Care for the hotel to ensure common areas are always clean and tidy
  • Welcome guests to town, showcasing local restaurants and attractions
  • Set up and breakdown breakfast for guests including restocking supplies and conducting inventory
  • Inspect rooms to ensure they meet standards and report maintenance needs
  • Perform any other tasks required for successful functioning of the hotel

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location