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Guest Services Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health and wellness benefits
Holiday pay
Company perks and discounts
401k Match
supportive staff

Job Description

WorldSprings is an innovative outdoor social-wellness destination dedicated to enhancing the well-being of its guests through globally-inspired soaking waters. Known for its unique mineral pools, spa services, and wholesome food and beverage offerings, WorldSprings has crafted a serene atmosphere where guests can relax, rejuvenate, and reconnect with themselves and others. This establishment combines traditional wellness techniques with modern luxury, fostering a community that prioritizes health, mindfulness, and social connection. Whether guests come for a short visit or a full day retreat, WorldSprings ensures a memorable experience focused on comfort and wellness. As a part-time employer, WorldSprings offers a flexible work... Show More

Job Requirements

  • Some weekend availability required
  • Ability to work some weeknights and holidays
  • Must have reliable transportation
  • High school diploma or equivalent preferred
  • Previous cashier or customer service experience is preferred
  • Integrity and trustworthiness
  • Excellent communication skills
  • Attention to detail

Job Qualifications

  • Excellent communication skills
  • Attention to detail
  • Integrity and trustworthiness
  • Some previous cashier or customer service experience preferred
  • High school diploma or equivalent preferred

Job Duties

  • Eagerly greet customers with a welcoming friendly demeanor
  • Assist customers with their purchases respond to inquiries and resolve issues or concerns
  • Provide guidance on store policies safety standards and facility knowledge
  • Receive and process payment from guests for products services and reservations
  • Accurately process credit card and electronic payments ensuring PCI compliance
  • Issue receipts or invoices for completed transactions
  • Hand out proper RFID credentials to guests
  • Ensure products are properly entered and scanned into the POS and that prices are accurate
  • Offer knowledge on products and promote the upselling of retail and spa offerings to maximize sales and customer engagement
  • Offer knowledge on property wide offerings including our mineral formulas food and beverage offerings spa and wellness offerings etc
  • Enforce and adhere to all departmental property and safety policies and procedures
  • Identification checks to ensure compliance with age related regulations
  • Reporting shoplifters counterfeit bills or any other suspicious activities that may be detrimental to the property
  • Other duties as assigned by manager

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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