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Guest Services Assistant/Health Screener; 0.0 FTE, All Shifts
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.79
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career Development
Diversity and inclusion initiatives
Job Description
UnityPoint Health is a leading healthcare provider dedicated to improving the health and well-being of the communities it serves. With a commitment to excellence, UnityPoint Health offers comprehensive medical services and strives to create a supportive environment for both patients and employees. Recognized as a Top 150 Place to Work in Healthcare for 2022 by Becker's Healthcare, this organization prides itself on fostering a culture where its team members feel valued, respected, and empowered to make a difference. UnityPoint Health emphasizes diversity, equity, and inclusion, ensuring every voice is heard regardless of role, race, gender, religion, or sexual orientation. The... Show More
Job Requirements
- high school diploma or ged
- 2 years of post-high school experience in a fast-paced office or reception setting, health care setting, or customer service field
- knowledge of ms office suite especially excel, word, and outlook
- solid computer and typing skills
- strong math skills with ability to work with money and dispense change correctly
Job Qualifications
- high school diploma or ged
- knowledge of ms office suite especially excel, word, and outlook
- solid computer and typing skills
- strong math skills with ability to work with money and dispense change
- epicscheduling experience preferred
- cash handling experience preferred
- public notary preferred
- knowledge of medical terminology and hospitality services preferred
- familiarity with hospital departments, staff, locations, and general functions preferred
- prior receptionist, administrative, or clerical experience preferred
Job Duties
- greet and assist patients, families, and visitors at the information and guest services desks
- conduct health screenings in accordance with CDC and organizational guidelines
- provide directions, wayfinding, and concierge services within hospital facilities
- coordinate scheduling of contracted interpreters
- handle cash reconciliation, cash handling, and external transportation billing
- maintain lost and found items inventory
- support visitor management to ensure safety and compliance with hospital policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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