Guest Services Assistant/Health Screener; 0.0 FTE, All Shifts
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Diversity and inclusion initiatives
Job Description
UnityPoint Health is a leading healthcare organization dedicated to improving the health and well-being of the communities it serves. Known for its commitment to quality care, inclusive culture, and employee development, UnityPoint Health has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare in 2022. The organization values its team members and fosters a workplace environment guided by uncompromising values, diversity, equity, inclusion, and a strong sense of community involvement. UnityPoint Health’s Total Rewards program offers comprehensive benefits designed to support employees at every stage of life, making it an attractive and fulfilling employer in... Show More
Job Requirements
- high school diploma or GED
- two years of post-high school experience in fast-paced office, reception, healthcare setting or customer service related experience
- knowledge of MS Office Suite especially Excel, Word and Outlook
- solid computer and typing skills
- strong math skills with ability to work with money and dispense change correctly
- ability to interact with a diverse population
- excellent oral communication and listening skills
- excellent customer service experience and skills
- standard keyboarding skills
- ability to multi-task and answer multi-line phone
- strong organizational and problem-solving skills
- ability to work with minimal or no supervision
- maintain confidentiality and protect patient privacy
- professional appearance and maturity
- excellent judgement in meeting customer needs
- valid driver’s license when driving for work-related reasons
Job Qualifications
- high school diploma or GED
- two years of post-high school experience in fast-paced office, reception, healthcare setting or customer service related experience
- knowledge of MS Office Suite especially Excel, Word and Outlook
- solid computer and typing skills
- strong math skills with ability to work with money and dispense change correctly
- ability to interact with a diverse population
- excellent oral communication and listening skills
- excellent customer service experience and skills
- standard keyboarding skills
- ability to multi-task and answer multi-line phone
- strong organizational and problem-solving skills
- ability to work with minimal or no supervision
- maintain confidentiality and protect patient privacy
- professional appearance and maturity
- excellent judgement in meeting customer needs
- valid driver’s license when driving for work-related reasons
Job Duties
- greet patients, families, visitors, physicians, affiliates, students, clergy and employees with a welcoming personality
- provide information, directions, and wayfinding assistance
- conduct wellness health screening following organizational and CDC guidelines
- coordinate scheduling of contracted interpreters
- manage cash reconciliation and cash handling
- handle external transportation billing and cash posting
- maintain lost and found items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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