MEI GROUP

Guest Services and Venue Sales Associate

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $540,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

Moon River Ranch is a sprawling 550-acre event venue nestled along the picturesque Brazos River, approximately 20 minutes southeast of Waco, Texas. The ranch is renowned for hosting a diverse array of occasions including family reunions, weddings, parties, corporate retreats, and meetings, offering an unparalleled experience that blends rustic charm with modern amenities. The property boasts multiple buildings that serve as the core of its event-hosting capabilities. These include a dedicated Event Center designed to accommodate large gatherings, a beautiful Chapel ideal for ceremonies, an office space for administrative activities, and a Lodge featuring 15 charming guest rooms. Additionally, there... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years of inbound and outbound sales experience
  • experience in venue and event sales preferred
  • strong communication and interpersonal skills
  • ability to work independently and as part of a team
  • proficiency with Google Suites and Microsoft Office
  • ability to manage multiple priorities and deadlines
  • willingness to work weekends and holidays
  • ability to handle financial transactions accurately
  • customer service experience
  • valid driver's license

Job Qualifications

  • Minimum 2 years of inbound and outbound sales experience required
  • special consideration to those with sales experience in venue and event sales
  • proven ability to create and maintain strong client relationships
  • strong written and oral communication skills
  • highly self-motivated and ability to achieve success while working autonomously
  • excellent time management and organizational skills required
  • proficient in Google Suites, Microsoft Office Suites, Guesty, Perfect Venue, Xola
  • ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines
  • ability to assess situations, provide counsel, and identify solutions that resolve challenges/issues
  • proven ability to shift and multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment
  • consistently demonstrate a positive approach, team-player attitude and professional demeanor
  • willing to work extra hours as needed to get the work done

Job Duties

  • Meeting with potential clients to understand their needs and present our venue offerings
  • converting inbound inquiries and leads into exceptional booked experiences for clients and guests
  • conducting tours of the venue and highlighting its features to potential clients
  • negotiating rental terms, contracts, and prices to secure bookings
  • analyzing sales weekly, monthly, quarterly to identify opportunities and track growth
  • proactively sharing sales challenges with recommended plans to address gaps with leadership team
  • collecting deposits or payments and recording transactions according to company policy
  • assisting with inbound and outbound marketing for the venue to attract potential clients and drive bookings
  • consistently engaging in account management with existing clients to maximize sales potential and increase frequency
  • coordinating with client, other staff and vendors to ensure events run smoothly
  • managing and maintaining positive client relationships and providing exceptional customer service
  • greeting and welcoming all guests approaching the Front Desk in accordance with Moon River Ranch standards
  • answering inquiries from guests regarding MRR lodging, activities, and etc
  • establishing and maintaining good communications and team work with fellow associates and other departments within the hotel
  • willingness and ability to work a varied schedule that may include weekends and holidays
  • working towards and achieving a monthly sales target of $45,000 in event bookings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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