Cracker Barrel Old Country Store logo

Guest Services and Sales

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
employee discount

Job Description

Cracker Barrel Old Country Store is a well-established American restaurant chain that combines a unique dining experience with a retail store filled with nostalgic and authentic country-themed gifts, food products, and home decor. Founded in 1969, Cracker Barrel has grown to become a beloved destination for guests seeking a warm, welcoming atmosphere paired with delicious Southern-inspired meals and shopping experiences that evoke a simpler, friendlier time. With over 70,000 team members nationwide, the company prides itself on creating a culture of belonging where everyone feels valued and connected. It is a place where people come not just to eat but... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Availability to work flexible hours including weekends and holidays
  • Ability to stand for extended periods
  • Ability to handle cash transactions accurately
  • Basic math skills
  • Must be able to learn and follow company procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic math skills for handling transactions
  • Willingness to learn and adapt to new tasks and environments
  • Previous retail or customer service experience is a plus but not required

Job Duties

  • Greet guests warmly and provide helpful assistance in the retail store
  • Stock and organize retail shelves with Cracker Barrel products
  • Assist guests in finding the perfect gift or item to brighten their day
  • Process transactions efficiently and accurately at the register
  • Maintain a clean and organized store environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Deliver exceptional hospitality by creating a welcoming and friendly atmosphere

Job Qualifications

Experience

No experience required

Job Location

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