Trace Church

Guest Services and Events Director

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

vacation
sick leave
Ministry week
Health Insurance
Housing allowance

Job Description

Trace Church is a vibrant and welcoming community dedicated to fostering spiritual growth and connection among its members. As a faith-based organization, Trace emphasizes the importance of preparation over performance, encouraging its staff and leaders to devote themselves fully to their roles both in ministry and in personal development. The church values leadership that leads by example, shaping a positive culture that aligns with its mission and vision. This environment nurtures continuous spiritual and personal growth, ensuring that the ministry remains sustainable and impactful.

The role of the Guest Services and Special Events Director at Trace Church is a piv... Show More

Job Requirements

  • Education equivalent to a bachelor's degree preferred
  • Experience in hospitality or event planning
  • Strong organizational and communication skills
  • Ability to lead and mentor volunteer teams
  • Available to work flexible hours including evenings and weekends
  • Demonstrated commitment to personal and spiritual growth
  • Proven ability to manage budgets and logistics
  • Proficient in collaboration and interdepartmental communication

Job Qualifications

  • Strong, personal commitment to Jesus Christ and alignment with the church's mission and values
  • Experience in hospitality, event planning, customer service, or ministry leadership
  • Bachelor's degree preferred (hospitality, communications, business, or related field)
  • Excellent organizational skills and strong attention to detail
  • Outstanding interpersonal, communication, and team-building abilities
  • Demonstrated ability to manage multiple projects and deadlines
  • Ability to work evenings, weekends, and special event schedules as needed
  • Creative problem-solver with a passion for serving people

Job Duties

  • Develop and oversee a comprehensive hospitality strategy that fosters a warm, welcoming culture
  • Lead guest services teams including greeters, ushers, and cafe hospitality teams
  • Evaluate the overall guest experience and implement improvements for services, events, and facility flow
  • Plan, coordinate, and execute churchwide events such as the annual anniversary celebration and team member appreciation events
  • Collaborate with ministry leaders to support departmental events requiring hospitality or logistical planning such as the Food Pack with Global Outreach and City Serve Day with Community Outreach
  • Manage event logistics including scheduling, setup, decor, catering, volunteers, vendors, and teardown
  • Recruit, train, schedule, and mentor hospitality and event volunteers
  • Create volunteer roles, training materials, and leadership pathways that encourage growth and engagement
  • Develop efficient systems that support smooth operations for services and events
  • Manage hospitality and event budgets responsibly
  • Oversee inventory of hospitality supplies, decor, event equipment, and consumables
  • Collaborate with communications team to promote events
  • Maintain clear, timely communication with staff, volunteers, and vendors
  • Serve as a key connector between first-time guests and next steps ministries
  • Attend annual team retreats and informal team gatherings for relational health
  • Live out and champion Trace's Cultural Distinctives
  • Participate in a Small Group and actively tithe to Trace Church
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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