Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $28.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company with a distinguished 30-year history in the industry. Managing over $15 billion in assets, Highgate boasts a diverse portfolio of more than 400 hotels located across North America, Europe, the Caribbean, and Latin America. Known for its innovative approach, Highgate excels in guiding properties through all phases of the real estate cycle, including planning, development, recapitalization, and disposition. This forward-thinking company is committed to creating bespoke lifestyle hotel brands and maintaining a rich mix of legacy brands and independent hotels, all enhanced by contemporary programming and advanced digital... Show More
Job Requirements
- High School diploma or equivalent
- Computer experience
- Customer service experience preferred
- Ability to stand for extended periods
- Ability to lift up to 20 pounds occasionally
- Effective communication skills
- Ability to multitask and prioritize
- Maintain personal appearance and grooming
- Flexibility for long hours when needed
- Attendance at required meetings and trainings
Job Qualifications
- College course work in related field helpful
- Experience in a hotel or a related field preferred
- High School diploma or equivalent required
- Computer experience required
- Customer services experience preferred
- Flexible and long hours sometimes required
- Ability to stand during entire shift
- Maintain a warm and friendly demeanor at all times
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Attendance at all hotel required meetings and trainings
- Maintain high standards of personal appearance and grooming
Job Duties
- Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards
- Maintain proper operation of the PBX console and ensure that all hotel standards are met
- Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms
- Review Front Office log and Trace File daily
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: