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Kohler

Guest Services Agent, Lodge Kohler

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $18.50
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
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Training and Development

Job Description

The hiring company is a well-established hospitality venue located in Green Bay, WI, known for its commitment to providing exceptional guest services and a welcoming environment. This company operates within the hospitality industry, with a focus on delivering personalized and attentive customer experiences to both guests and members. The establishment offers a blend of classic hospitality values combined with modern amenities, ensuring each guest feels valued and well cared for throughout their visit. The venue not only emphasizes high standards of service but also prioritizes safety, cleanliness, and a seamless guest experience.

The role available is a Guest Service... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or a related field preferred
  • Ability to use computer software for guest management
  • Excellent interpersonal and communication skills
  • Ability to handle detailed tasks and multitask
  • Basic knowledge of food safety and handling
  • Availability to work various shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or hospitality preferred
  • Knowledge of local area and attractions advantageous
  • Ability to communicate effectively and courteously
  • Capability to handle emergencies calmly
  • Basic food handling knowledge for Carriage House duties
  • Ability to operate relevant software systems for guest registration

Job Duties

  • Guest registration and departure
  • Greet guests and members promptly and cheerfully
  • Escort guests to their rooms with luggage and explain room amenities
  • Provide information on venue, resort, and local attractions
  • Enforce venue policies and safety procedures
  • Assist with venue coverage and maintain clean work areas
  • Handle food service duties at Carriage House including set up and break down of food services

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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