Kohler Co. logo

Kohler Co.

Guest Services Agent, Lodge Kohler

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $15.25
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401k plan with company matching
competitive salary
Paid Time Off
Professional development opportunities

Job Description

Kohler Co., headquartered in Green Bay, WI, is a globally recognized leader in the manufacturing of kitchen and bath products, engines, and power systems. Renowned for its commitment to quality, innovation, and sustainability, Kohler combines a rich heritage with modern technology to deliver outstanding products and experiences to its customers. With a dedication to creating a higher level of gracious living, the company invests deeply in the development of its associates, ensuring a collaborative and inclusive work environment where individuals can grow professionally and personally.

The current opportunity is for a Guest Services Associate position, an onsite role b... Show More

Job Requirements

  • Must be at least 18 years old
  • Minimum high school diploma or equivalent
  • Prior experience as receptionist or in customer service
  • 1-2 years of guest services experience
  • Friendly outgoing personality
  • Attention to detail and accuracy
  • Valid driver’s license
  • Ability to lift up to 50 pounds
  • Availability to work weekends, holidays, and overnight shifts
  • Authorized to work in the US without sponsorship

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in customer service or as a receptionist
  • 1-2 years experience in guest services preferred
  • Friendly and outgoing personality
  • Strong attention to detail and accuracy
  • Valid driver’s license
  • Ability to work flexible hours including weekends and holidays
  • Excellent communication and interpersonal skills

Job Duties

  • Greet guests and members promptly and cheerfully
  • Register guests and members in applicable software system
  • Escort guests to their rooms explaining amenities and emergency procedures
  • Provide information about the property, local attractions, and company programs
  • Enforce venue policies and respond appropriately during emergencies
  • Monitor lobby traffic and adhere to safety procedures
  • Operate valet service and shuttle for Lodge Kohler
  • Manage food service setup, maintenance and takedown at Carriage House
  • Handle food items properly and maintain kitchen cleanliness
  • Complete opening and closing procedures and assist with special projects

OysterLink connects hospitality employers and applicants.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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