Kohler Co. logo

Kohler Co.

Guest Services Agent, Lodge Kohler

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule

Job Description

The hiring establishment for this opportunity is a prestigious hospitality venue located in Green Bay, Wisconsin, known for its commitment to providing exceptional guest service and experiences. This venue may be part of a reputable hotel or resort group dedicated to delivering high standards of hospitality, comfort, and convenience to all visitors and members. The company values professionalism, customer satisfaction, and a warm, welcoming atmosphere for its guests. With a focus on quality service and attentive care, they ensure every detail of a guest's visit is memorable and seamless. Emphasizing both the aesthetic and functional aspects of hospitality, the company... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or hospitality preferred
  • Ability to communicate effectively with guests
  • Basic computer skills
  • Ability to stand for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Must follow all safety and health guidelines

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in guest services or hospitality preferred
  • Knowledge of local area and attractions
  • Strong communication and interpersonal skills
  • Ability to handle emergencies calmly and efficiently
  • Computer proficiency for registration systems
  • Ability to work as part of a team and independently

Job Duties

  • Extend friendly greetings and farewells to guests and members
  • Register guests and members in and out of software systems
  • Provide guests with information about the venue and local area
  • Escort guests to rooms, explain amenities and emergency procedures
  • Handle luggage and valet vehicles as requested
  • Respond courteously to special requests and emergencies
  • Maintain cleanliness and organization of work areas including lobby and kitchen

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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