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Kohler

Guest Services Agent, Lodge Kohler

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.25
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401k with company matching
Paid Time Off
competitive salary
Professional development opportunities

Job Description

Kohler Co. is a globally recognized company known for its expertise in manufacturing and providing premium products and services focused on gracious living. With a rich history steeped in creativity, innovation, and community commitment, Kohler has established itself as a leading brand in the home and lifestyle industry. The company takes pride in fostering a workplace culture that values personal development, inclusivity, and collaboration, ensuring that each associate has opportunities to grow professionally and contribute meaningfully to the company's mission. Located in Green Bay, WI, this opportunity offers an onsite work environment for associates committed to delivering exceptional guest experiences.Show More

Job Requirements

  • Must be at least 18 years old
  • minimum of a high school diploma or equivalent
  • prior customer service or receptionist experience required
  • 1-2 years of guest services experience
  • friendly and outgoing personality needed
  • valid driver's license required
  • physical ability to walk, stand for extended periods, bend, reach, and lift up to 50 pounds
  • availability to work weekends, holidays, and occasional overnight shifts
  • authorization to work in the US without sponsorship now or in the future

Job Qualifications

  • Minimum of a high school diploma or equivalent
  • prior experience as a receptionist or in customer service
  • 1-2 years of guest services experience
  • friendly and outgoing personality
  • attention to detail and high degree of accuracy
  • valid driver's license
  • ability to respond appropriately during emergencies
  • knowledge of hospitality industry standards

Job Duties

  • Greet guests and members promptly and cheerfully
  • register guests and members in and out of software systems
  • provide guests with information on venue, resort, and local attractions
  • escort guests to their rooms with luggage and explain room amenities
  • operate valet and shuttle services as requested
  • enforce venue policies and respond to emergencies appropriately
  • maintain cleanliness and order in lobby, kitchen, and other areas
  • assist with venue coverage needs and clerical tasks
  • set up and maintain food service areas
  • handle food items and kitchen equipment properly
  • stock, rotate, and organize supplies
  • complete waste tracking and report supply needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location