Kohler Co. logo

Kohler Co.

Guest Services Agent, Lodge Kohler

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
shuttle service
Employee wellness programs

Job Description

Located in Green Bay, WI, this esteemed hospitality venue is committed to providing exceptional guest experiences through personalized service and attention to detail. The establishment offers an engaging and professional working environment, focusing on guest satisfaction and comfort. Known for its warm and inviting atmosphere, the venue blends local culture with outstanding amenities to create memorable visits for all guests. The employment opportunity is centered on a Guest Services role that demands professionalism, courtesy, and efficiency in extending greetings and farewells to guests and members, while offering prompt and knowledgeable customer service. This position is pivotal in shaping the first... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in guest services or hospitality
  • excellent communication skills
  • friendly and approachable demeanor
  • capability to handle multiple tasks
  • familiarity with safety procedures
  • ability to work flexible hours
  • valid food handling certification for kitchen duties
  • physical ability to assist with luggage and vehicle valet

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • knowledge of local area and attractions
  • ability to use registration software
  • strong communication skills
  • attention to detail
  • ability to handle emergencies calmly
  • teamwork and adaptability
  • basic food handling knowledge for Carriage House duties

Job Duties

  • Guest registration and departure
  • greet guests and members promptly and cheerfully
  • escort guests to rooms and handle luggage
  • provide information on venue and local attractions
  • enforce venue policies and respond to emergencies
  • maintain cleanliness of work areas
  • perform opening and closing procedures
  • assist with miscellaneous clerical tasks
  • serve food and beverages in Carriage House
  • manage food storage and kitchen cleanliness
  • communicate supply needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.