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Guest Services Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $14.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Annual Increases
Paid Time Off
hotel discount
Medical insurance
Dental Insurance
Life insurance

Job Description

Naman Hotels is a distinguished hotel management company recognized for its commitment to delivering exceptional hospitality and fostering employee growth and development. With a strong reputation in the hospitality industry, Naman Hotels offers a dynamic work environment where team members are encouraged to thrive and achieve their full potential. The company values the importance of personal and professional advancement and supports a culture of continuous learning and success. Naman Hotels is known for its diverse portfolio of properties and its dedication to providing outstanding guest experiences through attentive and personalized service.

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Job Requirements

  • high school diploma or equivalent
  • prior experience in customer service or hospitality
  • excellent communication skills
  • basic computer proficiency
  • ability to handle cash accurately
  • physical stamina to stand for extended periods
  • availability to work flexible shifts including nights, weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • ability to communicate effectively with guests and team members
  • proficiency in basic computer applications
  • strong interpersonal and problem-solving skills
  • ability to work under pressure in a fast-paced environment

Job Duties

  • maintaining and promoting hospitality at all times
  • welcoming and serving guests in a courteous, efficient and friendly manner
  • demonstrating good computer skills
  • accurately handling cash and charges
  • standing for long periods of time
  • presenting a friendly, outgoing, energetic and guest service oriented demeanor
  • working flexible shifts including days, nights, weekends and holidays

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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