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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Job Description
The Slate Denver, Tapestry Collection by Hilton, is a distinguished hotel located in the landmark building that once housed the Emily Griffith Opportunity School. Nestled just steps away from the Colorado Convention Center, it stands proudly in the heart of downtown Denver, Colorado. Known as one of Denver's newest and most intriguing gathering spots, The Slate combines modern hospitality with a rich historical backdrop, offering guests a vibrant and welcoming destination while honoring the building's unique legacy. The hotel presents an inviting atmosphere with its fresh restaurant concept, unique meeting spaces, and modern yet nostalgic accommodations. This location is ideal... Show More
Job Requirements
- Previous experience in a hotel front desk or guest service role preferred
- Strong customer service and communication skills
- Proficiency in property management systems and office software
- Ability to handle cash transactions and perform bookkeeping
- Excellent problem-solving abilities
- Strong organizational skills
- Ability to work independently and follow hotel policies
- Flexible schedule including evenings, weekends, and holidays
- Ability to stand and walk for long periods
- Ability to lift and carry up to 10 lbs occasionally
Job Qualifications
- Previous experience in a hotel front desk or guest service role preferred
- Strong customer service and communication skills to interact effectively with guests and staff
- Proficiency in using property management systems and basic office software such as Word and Excel
- Ability to handle cash transactions and perform basic bookkeeping tasks
- Excellent problem-solving abilities to resolve guest issues efficiently
- Strong organizational skills with attention to detail in managing guest reservations and records
- Ability to work independently and follow established hotel policies and procedures
Job Duties
- Greet, register, and assign rooms to guests upon their arrival
- Verify guest credit and establish payment methods for accommodation
- Keep accurate records of room availability and guest accounts using property management systems
- Compute bills, collect payments, and make change for guests
- Perform basic bookkeeping tasks, such as balancing cash accounts
- Issue room keys and provide necessary instructions to bell attendants
- Review accounts and charges with guests during the check-out process
- Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems
- Transmit and receive guest messages using telephones or switchboards
- Coordinate with housekeeping and maintenance staff to address guest-reported issues
- Make and confirm reservations for guests
- Answer inquiries about hotel services, nearby dining, shopping, and entertainment options
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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