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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $18.81
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
life and disability coverage
Savings accounts
tuition aid
Travel and lodging perks
Job Description
Stonebridge Hotels & Resorts is a well-established hospitality management company known for overseeing a diverse portfolio of hotels and resorts across the United States. With a deep commitment to exceptional guest experiences and operational excellence, Stonebridge emphasizes providing welcoming, comfortable, and memorable stays for all visitors. The company’s culture promotes employee empowerment, continuous learning, and a supportive work environment, creating opportunities for professional growth and development within the hospitality industry. Stonebridge Hotels & Resorts is proud to offer competitive compensation packages and a range of employee perks designed to enhance work-life balance and overall job satisfaction for their team members.
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Job Requirements
- High school diploma or equivalent
- previous experience in a hotel front desk or guest service role preferred
- strong customer service skills
- proficiency in property management systems
- basic computer skills
- ability to handle cash transactions
- excellent communication skills
- strong problem-solving abilities
- organizational skills with attention to detail
- ability to work flexible hours including evenings, weekends, and holidays
- ability to stand and walk for extended periods
- ability to lift up to 10 lbs occasionally
Job Qualifications
- Previous experience in a hotel front desk or guest service role preferred
- strong customer service and communication skills to interact effectively with guests and staff
- proficiency in using property management systems and basic office software (e.g., Word, Excel)
- ability to handle cash transactions and perform basic bookkeeping tasks
- excellent problem-solving abilities to resolve guest issues efficiently
- strong organizational skills with attention to detail in managing guest reservations and records
- ability to work independently and follow established hotel policies and procedures
Job Duties
- Greet, register, and assign rooms to guests upon their arrival
- verify guest credit and establish payment methods for accommodation
- keep accurate records of room availability and guest accounts using property management systems
- compute bills, collect payments, and make change for guests
- perform basic bookkeeping tasks, such as balancing cash accounts
- issue room keys and provide necessary instructions to bell attendants
- review accounts and charges with guests during the check-out process
- post charges for rooms, food, beverages, and services to ledgers manually or via computer systems
- transmit and receive guest messages using telephones or switchboards
- coordinate with housekeeping and maintenance staff to address guest-reported issues
- make and confirm reservations for guests
- answer inquiries about hotel services, nearby dining, shopping, and entertainment options
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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