Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Meal program
Travel Discounts
bonus incentives
Job Description
DoubleTree by Hilton Downtown South Bend is a beautifully renovated hotel located in the heart of the city, offering 293 refreshed guest rooms equipped with modern amenities to provide a comfortable and memorable stay for every guest. Known for its signature warm DoubleTree cookie upon arrival, the hotel prides itself on delivering exceptional hospitality experiences. As part of the globally recognized Hilton brand, DoubleTree maintains high standards of service, comfort, and guest satisfaction, making it a sought-after destination for both business and leisure travelers. The hotel also features amenities such as an onsite Starbucks and employee dining options, enhancing both... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Basic computer proficiency
- Ability to stand for extended periods
- Strong interpersonal skills
- Flexibility to work varied shifts including nights, weekends, and holidays
- Ability to effectively communicate in English
Job Qualifications
- A friendly, outgoing, guest-first personality
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Comfort with basic sales skills including promotions and Hilton Honors enrollment
- Ability to work flexible hours, including some weekends and holidays
- Hotel experience is a plus, but training will be provided
Job Duties
- Approach every guest and employee interaction with a friendly, service-driven attitude
- Uphold high standards of personal appearance and grooming
- Maintain regular attendance and adhere to scheduling requirements
- Follow all DoubleTree by Hilton and AFP Management standards, policies, and safety procedures
- Maintain a warm, professional, and welcoming demeanor at all times
- Demonstrate attentiveness, friendliness, and courtesy to guests, managers, and colleagues
- Foster clear communication and teamwork within the Front Office and other hotel departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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