Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company known for its innovative approach within the hotel industry. As a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continually expands its influence into Europe, Latin America, and the Caribbean. Boasting a portfolio valued at over $20 billion and generating more than $5 billion in cumulative revenues, Highgate expertly navigates the entire hospitality property cycle — from planning and development, through recapitalization or disposition. The company’s capacity for crafting bespoke hotel brands and utilizing proprietary revenue management tools uniquely... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Computer literacy
- Ability to communicate effectively verbally and in writing
- Ability to stand for entire shift
- Ability to lift up to 20 pounds occasionally
- Customer service skills
- Flexible schedule with availability for long hours
- Maintain confidentiality
- Attend required meetings and trainings
- Follow hotel standards and policies
Job Qualifications
- College coursework in related field helpful
- Experience in a hotel or related field preferred
- High school diploma or equivalent required
- Computer experience required
- Customer service experience preferred
- Ability to stand during entire shift
- Maintain a warm and friendly demeanor at all times
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Attend all hotel required meetings and trainings
- Maintain high standards of personal appearance and grooming
Job Duties
- Greet and welcome all guests at the Front Desk in accordance with Highgate Hotel standards
- Maintain proper operation of the PBX console and ensure hotel standards are met
- Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner
- Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms
- Review Front Office log and Trace File daily
- Answer guest inquiries regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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