Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.15
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company recognized as an innovator in the hospitality industry. The company maintains a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding into Europe, Latin America, and the Caribbean. With a portfolio of global properties valued at over $20 billion and generating more than $5 billion in cumulative revenues, Highgate provides expert guidance through all stages of hospitality property cycles — from planning and development to recapitalization and disposition. The company stands out for its ability to... Show More
Job Requirements
- High School diploma or equivalent
- Experience in a hotel or related field preferred
- Computer experience required
- Customer service experience preferred
- Ability to stand during entire shift
- Flexible availability including long hours
- Strong verbal and written communication skills
- Ability to multitask and prioritize
- Maintain a warm and friendly demeanor
- Attend all required meetings and trainings
- Maintain high standards of personal appearance
- Comply with hotel standards and regulations
- Ability to handle problems effectively
- Maintain confidentiality of information
- Ability to cross-train in other hotel areas
- Perform other duties as requested by management
Job Qualifications
- College course work in related field helpful
- Experience in a hotel or a related field preferred
- High School diploma or equivalent required
- Computer experience required
- Customer services experience preferred
- Flexible and long hours sometimes required
- Ability to stand during entire shift
Job Duties
- Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards
- Maintain proper operation of the PBX console and ensure that all hotel standards are met
- Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms
- Review Front Office log and Trace File daily
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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