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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Flexible work schedule
Job Description
Lehigh Valley Health Network (LVHN) stands as one of the nation's most advanced and respected health care organizations. Known for its forward-thinking approach and commitment to excellence, LVHN is a nationally recognized health network that connects patients to exceptional medical care through its comprehensive facilities, cutting-edge technology, and dedicated medical professionals. Over the past two decades, LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years, a testament to its ongoing dedication to patient care, innovation, and clinical excellence. The network's hospitals have received numerous accolades including the prestigious Magnet designation from... Show More
Job Requirements
- Must be 18 years old or older
Job Qualifications
- Technical school diploma preferred
- ability to communicate effectively
- ability to multi-task and establish priorities
- ability to maintain organization in a changing environment
- exhibits initiative, responsibility, flexibility, and leadership
- demonstrate professionalism and empathy in a sensitive environment
- ability to use working knowledge of working environment to meet established goals and objectives
Job Duties
- Greet patients and visitors while performing rounding in patient rooms
- provide communication between clinical staff and Environmental Services and Food Services to facilitate timely resolution of issues
- provide quality customer service by offering one-on-one attention to detail and taking initiative in rendering service and responding to needs
- respond rapidly and thoroughly to emergencies, special needs, spills, late trays, and maintain a de-cluttered unit and proper stocking to ensure patient and staff safety
- offer amenities such as blankets, water, coffee, newspapers, and in-room and tablet entertainment
- demonstrate empathy and professionalism in a sensitive environment
- assist with communication of visitation requirements and coordinate with other external departments as needed
- provide wayfinding services for patients and visitors needing transport to other departments
- cooperate and collaborate with unit-based staff and leadership and participate in unit huddles as indicated
Job Qualifications
Experience
No experience required
Job Location
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