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Guest Service Support Expert - Hostess (Pool & Beach)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

The Ritz-Carlton Key Biscayne Miami is an esteemed luxury hotel located at 455 Grand Bay Drive in Miami, Florida. It is part of Marriott International, a global leader in hospitality known for its commitment to exceptional guest experiences and high standards of service. The Ritz-Carlton brand has built a worldwide reputation for delivering rare and special luxury service, attracting top hospitality professionals who are passionate about creating lifelong memories for their guests. As a luxury hotel, The Ritz-Carlton focuses on delivering excellence in comfort and care, ensuring that every guest's stay is unforgettable in both experience and quality.

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Job Requirements

  • high school diploma or equivalent
  • no prior work experience required
  • ability to stand, walk, and sit for extended periods
  • ability to lift up to 25 pounds independently and 50 pounds with assistance
  • ability to work in a fast-paced environment
  • availability for full-time, on-site schedule

Job Qualifications

  • high school diploma or G.E.D. equivalent preferred
  • no prior related work experience required
  • previous experience in food and beverage environment preferred
  • no supervisory experience required
  • strong communication skills
  • ability to work on feet and handle physical tasks

Job Duties

  • set tables for guests
  • assist kitchen staff with food and beverage operations
  • clean work areas and replenish supplies
  • manage menu information accurately
  • maintain professional appearance and communication
  • adhere to company policies and quality standards
  • create a safe and positive workplace environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location