Marriott International, Inc logo

Guest Service Support Expert- Hostess (Luma)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

The Ritz-Carlton Key Biscayne Miami is a prestigious luxury hotel located in the beautiful city of Miami, Florida. Known for its exceptional service and elegant accommodations, The Ritz-Carlton is a distinguished brand within Marriott International's portfolio of award-winning properties. This hotel offers guests a rare and special luxury experience that goes beyond simply providing a place to stay. Guests are treated to exquisite service, fine dining, and a welcoming atmosphere that aims to create lasting memories. Situated at 455 Grand Bay Drive, the location boasts stunning views and a range of high-end amenities designed to elevate guest comfort and satisfaction.... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • prior experience in food and beverage environment preferred
  • ability to stand, sit, or walk for extended periods
  • ability to lift up to 25 pounds without assistance and 50 pounds with assistance
  • adherence to company policies and safety standards
  • professional appearance and communication
  • willingness to perform hands-on physical work

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • previous experience in a food and beverage environment preferred
  • no supervisory experience required
  • ability to follow company policies and quality standards
  • strong communication skills
  • physical ability to stand, sit, walk, and lift as required

Job Duties

  • set tables for guests
  • assist kitchen staff as needed
  • clean work areas and replenish supplies
  • manage menus by reading and verifying information
  • move and lift objects up to 25 pounds unassisted and 50 pounds with assistance
  • maintain professional appearance and communication
  • ensure safety and quality standards are met

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location