Company Logo or Photo

Guest Service Support Expert / Host (Paralia)

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

The Ritz-Carlton Key Biscayne Miami is part of the prestigious Ritz-Carlton brand, renowned worldwide for its luxury hospitality and exceptional guest service. Located in Miami, Florida, this iconic hotel offers an unparalleled experience to guests with its breathtaking views, fine dining, and impeccable service standards. As part of Marriott International's portfolio, The Ritz-Carlton is committed to providing a work environment that fosters creativity, inclusiveness, and professional growth. This establishment thrives on its culture of excellence, driven by the Gold Standards which serve as the foundation for its service philosophy. These Gold Standards include the Employee Promise, Credo, and Service Values,... Show More

Job Requirements

  • high school diploma or GED equivalent
  • no related work experience required
  • ability to stand, sit, or walk for extended periods
  • capacity to lift up to 25 pounds unassisted and 50 pounds with assistance
  • willingness to work a full-time schedule
  • commitment to maintaining a professional appearance and demeanor

Job Qualifications

  • high school diploma or GED equivalent
  • previous experience in a food and beverage environment preferred
  • strong communication skills
  • ability to work on feet for extended periods
  • commitment to quality and professionalism
  • ability to follow company policies and safety procedures

Job Duties

  • set tables according to Ritz-Carlton standards
  • assist kitchen staff with food preparation and service
  • clean and maintain work areas and equipment
  • replenish food and beverage supplies as needed
  • ensure compliance with health and safety regulations
  • support smooth food and beverage transactions to enhance guest experience
  • adhere to company policies and quality standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location