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Guest Service Support Expert / Host (Luma)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment
supportive team culture

Job Description

The Ritz-Carlton Key Biscayne Miami, part of the prestigious Marriott International portfolio, is a renowned luxury hotel located at 455 Grand Bay Drive in Miami, Florida. Known for setting the standard in luxury hospitality, The Ritz-Carlton offers guests exceptional experiences fueled by a commitment to quality, service excellence, and attention to detail. As a flagship hotel within Marriott International's impressive collection of over 100 award-winning properties worldwide, it is recognized for its dedication to creating memorable and unique guest experiences that go beyond just providing accommodations and dining. The establishment values the diversity and talents of its associates and actively... Show More

Job Requirements

  • high school diploma or GED equivalent
  • previous experience in food and beverage environment preferred
  • no supervisory experience required
  • ability to stand and walk for extended periods
  • capability to lift and move objects up to 50 pounds with assistance
  • adherence to company policies and safety standards
  • professional personal appearance and communication

Job Qualifications

  • high school diploma or GED equivalent
  • previous experience in food and beverage preferred
  • ability to stand, walk, and perform physical tasks for extended periods
  • strong communication and interpersonal skills
  • commitment to professionalism and company standards
  • willingness to learn and adapt in a luxury hospitality environment
  • no supervisory experience required

Job Duties

  • set tables and maintain cleanliness of dining areas
  • assist kitchen staff with food preparation and replenishment
  • clean work areas and restock supplies promptly
  • manage menu reading and compliance with quality standards
  • support smooth food and beverage operations through proactive service
  • adhere to safety policies and company protocols
  • provide excellent guest support and enhance guest experience

Job Qualifications

Experience

No experience required

Job Location