Spare Time Entertainment logo

Spare Time Entertainment

Guest Service Supervisor - Portland

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $26.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts

Job Description

Spare Time is a dynamic entertainment company known for its vibrant bowling centers packed with fun lanes, arcade games, and entertaining attractions. As a leading family-friendly destination, Spare Time provides a lively atmosphere where guests of all ages come to enjoy parties, leagues, and interactive experiences. With a commitment to excellent customer service and memorable guest experiences, Spare Time is continuously growing and fostering a friendly and welcoming work culture. Their centers are designed not just for bowling enthusiasts but also to cater to groups and families looking to spend quality time in an energetic and engaging environment.

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Job Requirements

  • High school diploma or equivalent
  • two years of guest service experience
  • one to two years of supervisory or lead experience
  • strong communication skills
  • confident and organized
  • ability to work in a busy, loud, high-energy environment

Job Qualifications

  • A high school diploma or equivalent
  • two years of guest service experience
  • one to two years of supervisory or lead experience
  • strong communication skills
  • confidence
  • organization
  • ability to thrive in a busy, loud, high-energy environment

Job Duties

  • Lead and support the front desk team
  • keep the front-of-house clean, organized, and guest-ready
  • oversee our lanes, arcade, and attractions throughout the day
  • help schedule staff and cover events
  • train and coach front desk staff and porters
  • answer guest questions in person and over the phone
  • jump in to solve problems and keep the fun flowing
  • operate the POS system and handle transactions
  • make announcements, promote specials, and hype up the energy
  • complete opening and closing duties
  • watch for safety issues, respond to incidents, and complete reports
  • help with equipment checks, supplies, vending, and anything needed to keep the place moving

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location