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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $1.00
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Vision Insurance
Job Description
Drury Hotels is a nationally recognized hospitality company known for its commitment to exceptional guest experiences and a supportive work environment. Located in Albuquerque, New Mexico, Drury Hotels welcomes you to be part of a team that values your contributions and provides a place where you truly belong. With a strong emphasis on career development, inclusive culture, and comprehensive benefits, Drury Hotels has earned accolades such as being ranked among Newsweek's America?s Greatest Workplaces 2025. This reputation reflects the company's dedication to fostering a positive workplace where employees can grow professionally while delivering top-tier service to guests.
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Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication skills
- Ability to train and supervise team members
- Ability to handle money accurately
- Basic computer skills
- Willingness to work flexible hours
- Ability to maintain professionalism under pressure
Job Qualifications
- Ability to communicate clearly in English to relate to guests and team members
- Thorough knowledge of Drury Hotels policies and procedures
- Ability to train, motivate and inspire team members
- Thorough knowledge of marketing and sales programs
- Ability to handle money and make change
- Ability to operate office machines
- Attention to detail
- Positive leadership skills
Job Duties
- Assist management team with supervising front desk and guest service positions
- Ensure Drury Hotels policies and procedures are consistently communicated and followed
- Maintain high standard of integrity and demonstrate positive leadership characteristics
- Assist with training guest service team members
- Provide courteous, efficient, friendly service to all guests and respond promptly to inquiries, requests and complaints
- Monitor hotel facilities and team member work habits to ensure a safe and secure environment
- Perform duties of guest service agent, night audit or other positions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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