Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $19.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Spare Time Entertainment is a premier family entertainment center located in Clifton Park, NY, known for offering a dynamic and engaging environment filled with music, lights, and fun activities for guests of all ages. This vibrant venue provides a lively social atmosphere where families, friends, and groups can come together to enjoy various amusement experiences, including arcade games, bowling, laser tag, and more. As a community-focused entertainment destination, Spare Time Entertainment prides itself on creating memorable moments that guests cherish, ensuring every visit is filled with excitement and positive energy. The establishment maintains high standards of cleanliness, safety, and customer... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of guest service experience
- at least 1 year in a supervisory or leadership role
- strong communication skills
- organizational skills
- ability to use Microsoft Office tools
- positive attitude
- ability to stay calm under pressure
- availability to work weekends and holidays
- physical ability to stand and walk for long periods
- ability to lift up to 50 lbs occasionally
Job Qualifications
- High school diploma or equivalent
- some college education is a plus
- 2+ years of guest service experience
- at least 1 year in a supervisory or leadership role
- strong communication and organizational skills
- comfort using Microsoft Office tools
- positive attitude and ability to stay calm under pressure
- ability to inspire and motivate team members
Job Duties
- Lead and support front desk attendants to keep the front of house running smoothly and the atmosphere lively, friendly, and organized
- ensure the facility is clean, well-presented, and ready to impress guests
- oversee daily operations in amusement areas and assist with scheduling team members to meet business needs
- train, coach, and motivate front desk attendants and porters to deliver top-tier service
- partner with the general manager on promotions, leagues, and special events
- communicate effectively with guests, team members, and leadership in person, over the phone, and via POS and PA systems
- monitor inventory, supplies, and equipment, addressing any issues promptly
- lead by example through Spare Time Service Standards (Code S.E.R.V.E.), ensuring every guest feels welcome, valued, and excited to return
- respond quickly to guest needs, safety issues, or incidents with professionalism and care
- complete shift reports, handle cash or vouchers accurately, and help keep operations running seamlessly
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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