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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $24.75
Work Schedule
Flexible
Benefits
Incentives
Work-life balance
career growth
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Drury Hotels is a renowned hospitality company known for its exceptional service and commitment to employee satisfaction. Located at 4110 South Street in Lafayette, Indiana, Drury Hotels is a part of a well-established brand that values its team members and fosters a supportive work environment. As an award-winning employer ranked among Newsweek's America's Greatest Workplaces 2025, Drury Hotels prides itself on promoting work-life balance, career growth, and comprehensive benefits for its employees. The company culture emphasizes respect, motivation, and positive leadership to inspire team members to deliver superior customer service consistently. With over 200 internal promotions this year, Drury Hotels... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel front desk or guest service roles
- Ability to give and take written and oral direction
- Ability to communicate clearly in English
- Knowledge of company policies and procedures
- Ability to handle money and make change
- Ability to maintain a safe and secure environment
- Willingness to perform various duties as needed
- Flexibility to work different shifts
- May require some travel
Job Qualifications
- Ability to communicate clearly in English
- Knowledge of Drury Hotels policies and procedures
- Ability to train, motivate, and inspire team members
- Knowledge of marketing and sales programs
- Ability to handle money and utilize office machines
- Strong attention to detail
- Positive leadership and customer service skills
Job Duties
- Assist management team with supervising front desk and guest service positions
- Ensure Drury Hotels policies and procedures are consistently communicated and followed
- Maintain high standards of integrity and provide motivation and positive leadership
- Assist with training guest service team members
- Provide courteous, efficient, and friendly service to all guests and potential guests
- Respond promptly and efficiently to inquiries, requests, and complaints with a +1 service attitude
- Monitor hotel facilities and team member work habits to ensure safety and security
- Perform duties of guest service agent, night audit, or other positions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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