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Job Overview
Compensation
Hourly
Range $17.00 - $17.50
Job Description
The hiring establishment is a dynamic and guest-focused hotel dedicated to providing exceptional hospitality experiences. Known for its commitment to quality service and a welcoming atmosphere, this hotel fosters a positive environment where both guests and employees thrive. As part of the hospitality industry, the hotel understands the importance of ensuring every guest's visit is seamless, enjoyable, and memorable. The hotel prides itself on a strong team culture, emphasizing professional growth, collaboration, and a commitment to excellence in all aspects of guest interactions.
The role of Guest Service Supervisor is a pivotal position within the front office operations ... Show More
The role of Guest Service Supervisor is a pivotal position within the front office operations ... Show More
Job Requirements
- Previous front desk or hospitality experience required
- Strong customer service skills
- Ability to lead and support a team
- Calm and dependable demeanor
- Strong problem solving skills
- Multitasking abilities
- Comfortable with computers and hotel software
Job Qualifications
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Job Duties
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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