Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
competitive salary
Paid Time Off
Health Insurance
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
The Blackwell Inn stands as a premier hotel known for delivering exceptional guest experiences and maintaining a refined atmosphere that aligns with its 4-star level of service. As a longstanding fixture in the hospitality industry, this establishment consistently attracts discerning travelers and business professionals seeking both comfort and exemplary customer service. Operating 24 hours a day, seven days a week, the Blackwell Inn prides itself on its dedication to gracious, prompt, courteous, and professional interactions with its guests and staff. The hotel fosters a welcoming environment where superior guest service is the highest priority and employees are empowered to meet... Show More
Job Requirements
- High school diploma or GED
- 2 years of relevant experience required
- 4-6 years of relevant experience preferred
- Strong customer service background
- Ability and willingness to exceed guest expectations
- Availability to work evenings, weekends, and holidays
- Certification or vocational training may be required
Job Qualifications
- High school diploma or GED
- Associate degree or vocational training preferred
- Bachelor’s degree in hospitality management desired
- Minimum of 2 years relevant experience
- 4-6 years of preferred relevant experience
- Proven success in hotel or customer service environments
- Previous supervisory experience preferred
Job Duties
- Represent the Blackwell Inn with courteous and professional interactions
- Facilitate check-in and check-out processes efficiently
- Handle financial transactions and assist with change accounting
- Address and resolve guest needs and requests promptly
- Communicate effectively with guests and staff via telephone and in person
- Train and supervise student staff to uphold service standards
- Ensure adherence to Blackwell Inn policies and procedures during shifts
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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