Job Overview
Work Schedule
Flexible
Benefits
Incentives
Work-life balance
career growth
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
Drury Hotels is a renowned hospitality company known for its commitment to exceptional guest experiences and a positive workplace environment. Located in Chattanooga, Tennessee, this company has established itself as a leader in providing quality accommodations and unmatched customer service across its network of hotels. Drury Hotels prides itself on a culture where employees are valued not just for their skills but for who they are, creating a sense of belonging and purpose. The company is dedicated to fostering employee growth, work-life balance, and career advancement, making it an ideal workplace for those passionate about hospitality and customer service.
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Job Requirements
- High school diploma or equivalent
- Previous experience in front desk or guest service roles
- Ability to give and take written and oral direction
- Excellent communication skills in English
- Ability to work flexible schedules
- Ability to monitor and ensure a safe environment
- Willingness to perform various operational duties
- Some travel may be required
Job Qualifications
- Knowledge of Drury Hotels’ policies and procedures
- Ability to train, motivate, and inspire team members
- Strong communication skills in English
- Experience in marketing and sales programs
- Ability to perform duties of guest service agent, night audit, or other positions
- Ability to handle money and make change
- Attention to detail
- Leadership experience in hospitality
Job Duties
- Assist management team with supervising front desk and guest service positions
- Ensure policies and procedures are followed
- Provide motivation and positive leadership to team members
- Assist with training guest service team members
- Deliver courteous, efficient, and friendly service to guests
- Respond promptly to inquiries, requests, and complaints with a +1 Service Attitude
- Maintain a positive work environment for team members and guests
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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