Job Overview
Work Schedule
Flexible
Benefits
quarterly bonuses
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Employee assistance program
Job Description
Drury Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences and fostering a supportive work environment. With more than 200 internal promotions last year alone, Drury Hotels stands out as an award-winning employer recognized among Newsweek's America's Greatest Workplaces 2025. The company emphasizes valuing its team members, offering competitive incentives such as quarterly bonuses, flexible work schedules, paid time off, and a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, and a company-matched 401(k) retirement plan. Beyond just providing jobs, Drury Hotels is committed to helping employees find a sense of belonging and career... Show More
Job Requirements
- high school diploma or equivalent
- experience in hospitality or customer service
- ability to give and receive written and oral direction
- ability to maintain professionalism under pressure
- flexibility to work varied shifts including nights
- may require some travel
- reliable and punctual
- strong interpersonal skills
Job Qualifications
- strong communication skills in English
- knowledge of Drury Hotels policies and procedures
- ability to train, motivate, and inspire team members
- knowledge of marketing and sales programs
- experience in guest service or related roles
- ability to handle money and use office machines
- attention to detail
- ability to communicate effectively both verbally and in writing
Job Duties
- assist management team with supervising front desk and guest service positions
- ensure policies and procedures are communicated and followed
- maintain high standards of integrity and provide positive leadership
- assist in training guest service team members
- provide courteous, efficient, and friendly service to all guests
- respond promptly to inquiries, requests, and complaints
- contribute to maintaining a positive work environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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