Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation leave
sick leave
Team Member Travel Program
Job Description
Residence Inn Yorba Linda is a well-established hotel known for providing comfortable, convenient, and high-quality accommodations to both leisure and business travelers. As part of the Marriott family of brands, Residence Inn offers extended-stay options with spacious suites, fully equipped kitchens, and a welcoming atmosphere designed to make guests feel at home during their stay. Located in Yorba Linda, California, the hotel emphasizes excellent customer service, cleanliness, and a friendly environment, earning a strong reputation in the hospitality industry. The Residence Inn Yorba Linda caters to guests seeking a balance between comfort and convenience, making it a preferred choice for... Show More
Job Requirements
- Minimum of two years hotel experience as front desk supervisor or progressive front desk responsibility
- Strong English skills, both oral and written
- Knowledge of hotel front desk operations and procedures
- Driver license preferred
Job Qualifications
- Minimum of two years hotel experience as front desk supervisor or progressive front desk responsibility
- Strong English skills, both oral and written
- Knowledge of hotel front desk operations and procedures
- Driver license preferred
- Critical thinking skills
- Detail oriented
- Leadership skills
- Professional telephone manner
- Enthusiasm
- Conflict resolution abilities
- Interpersonal communication skills oral and written
Job Duties
- Maintain a friendly, cheerful and courteous demeanor at all times while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Be proficient at all guest service systems and processes
- Supervise, train, coach and retrain guest service team on systems, processes, procedures and guest interaction
- Oversee and ensure accountability in all aspects of guest service team's performance
- Responsible for all front office activity during scheduled shifts
- Monitor and adjust room availability status
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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