Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Aparium Hospitality Services is a distinguished hotel management company that prides itself on redefining luxury hospitality through a commitment to People, Place, and Character. They operate unique and soulful hotels that serve as cultural hubs within their communities, elevating both the guest experience and the pride of their associates. One of their notable properties, the Jasper Hotel in Fargo, North Dakota, epitomizes this vision with its avant-garde design and sophisticated atmosphere. The Jasper Hotel is a new build featuring 125 stylish rooms, 6,000 square feet of flexible event space, Rosewild Restaurant, a signature lobby lounge, and a café. Positioned as... Show More
Job Requirements
- passion for the People, Place and Character of our community
- at least three (3) years’ hospitality experience within upscale, lifestyle, or luxury property or comparable combination of education and experience
- prior leadership experience preferred
- professional proficiency of the English language in reading, writing and verbal communication
- adaptable interpersonal communication skills to address all employee levels of the hotel
- intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals
- ability to lift up to 25 lbs. for handling guest luggage
- ability to push a bell cart with guest luggage that may contain up to 100 lbs.
- valid driver’s license required which is required to park guest vehicles
- ability to work vary shifts, that may include days, nights, weekends and holidays
Job Qualifications
- at least three years hospitality experience within upscale, lifestyle, or luxury property or comparable combination of education and experience
- prior leadership experience preferred
- professional proficiency of the English language in reading, writing and verbal communication
- adaptable interpersonal communication skills to address all employee levels of the hotel
- intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals
Job Duties
- demonstrate passion and genuine care for all aspects of the associate and guest experience, handling all interactions with the highest level of hospitality and professionalism, owning all aspects of a guest’s experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, collaborate with the Guest Services Manager to coach your team to complete the necessary activities for the day to ensure standards are achieved, accommodating special requests whenever possible, even if it requires breaking protocol for the benefit of the guest, serve as the tour guide for all hotel experiences a guest may encounter, demonstrating mastery of the hotel’s systems to ensure accurate information is input and utilized, prioritize the guest’s satisfaction, adjusting actions and behaviors to support guest needs at any given moment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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