Guest Service - Restaurant 201372 - 2195 34th Street S., St. Petersburg, FL 33711
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Church's Chicken is a well-established quick service restaurant brand renowned for its commitment to serving high-quality comfort food with exceptional customer service. With over 60 years of history, Church's Chicken has grown into a trusted name in the fast food industry, providing delicious meals that bring joy to customers while creating rewarding career opportunities for its employees. The company prides itself on fostering a welcoming and dynamic work environment where individuals have the chance to develop their skills, grow professionally, and contribute meaningfully to the community they serve. Known for its authentic flavor and attentive service, Church's Chicken continues to... Show More
Job Requirements
- High school diploma or GED
- At least 6 months of experience that is directly related to the duties and responsibilities specified
Job Qualifications
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Must be able to succeed in a fast-paced work environment
- Must be able to receive money and accurately count back change
- Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Basic computer skills
- Report to work timely for each scheduled shift
Job Duties
- Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude
- Takes and fills the customer's order within company mandated service time
- Suggestive up sell of products as directed by management
- Collects money and delivers order to customer
- Immediately attends to any customer service problem or complaint
- Notifies manager as needed
- Verifies opening reading and bank
- Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used
- Counts down drawer at end of shift to ensure accuracy
- Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems
- Ensures that all product holding times are strictly observed
- Ensures products on the counter or in the display case are properly rotated and attractively displayed
- Keeps display case interior and exterior clean at all times
- Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
- Maintains an adequate supply of iced tea
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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