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Guest Service - Restaurant 201101 - 13200 NW 27th Avenue, Opa Locka, FL 33054
Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Paid Time Off
employee discount
Career development opportunities
flexible schedule
Retirement Plan
Job Description
Church's Chicken, founded in 1952 in San Antonio, Texas, is a renowned name in the Quick Service Restaurant industry, recognized for its rich tradition of Southern hospitality and high-quality home-style fare. With over 1700 locations across 25 countries and system-wide sales reaching $1.2 billion, Church's Chicken is one of the largest quick service chicken concepts worldwide. The brand prides itself on serving authentic, affordable meals that bring comfort and satisfaction to families globally. Known for its Original and Spicy Chicken, Tender Strips, chicken sandwiches, classic sides, and hand-made honey-butter biscuits, Church's continues to uphold its legacy of freshly prepared food... Show More
Job Requirements
- High school diploma or GED
- At least 6 months of experience that is directly related to the duties and responsibilities specified
Job Qualifications
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Must be able to succeed in a fast-paced work environment
- Must be able to receive money and accurately count back change
- Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Basic computer skills
- Report to work timely for each scheduled shift
Job Duties
- Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude
- Takes and fills the customer’s order within company mandated service time
- Suggestive up sell of products as directed by management
- Collects money and delivers order to customer
- Immediately attends to any customer service problem or complaint
- Notifies manager as needed
- Verifies opening reading and bank
- Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used
- Counts down drawer at end of shift to ensure accuracy
- Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems
- Ensures that all product holding times are strictly observed
- Ensures products on the counter or in the display case are properly rotated and attractively displayed
- Keeps display case interior and exterior clean at all times
- Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
- Maintains an adequate supply of iced tea
- Performs all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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