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Guest Service - Restaurant 200824 - 1264 Ellis Avenue, Jackson, MS 39209
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Church's Chicken is a well-established quick-service restaurant brand known for its commitment to delivering real comfort food that has made a significant impact on the lives of its customers for over 60 years. As a thriving company in the fast-food industry, Church's Chicken focuses on providing high-quality fried chicken products, exceptional customer service, and a welcoming environment that puts guests first. The brand has built its reputation on not just tasty food but on fostering an atmosphere where employees can grow their careers and contribute positively to their communities. Being an equal employment opportunity employer, Church's Chicken prides itself on... Show More
Job Requirements
- High school diploma or GED
- At least 6 months of experience that is directly related to the duties and responsibilities specified
Job Qualifications
- Knowledge of all restaurant policies practices and operational and human resources procedures
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels both internally and externally
- Ability to succeed in a fast-paced work environment
- Must be able to receive money and accurately count back change
- Practices adequate security measures in cash handling making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Basic computer skills
- Report to work timely for each scheduled shift
Job Duties
- Greets all customers with a sincere smile making them feel welcome through positive pleasant and enthusiastic attitude
- Takes and fills the customer’s order within company mandated service time
- Suggestive up sell of products as directed by management
- Collects money and delivers order to customer
- Immediately attends to any customer service problem or complaint and notifies manager as needed
- Verifies opening reading and bank and is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used
- Counts down drawer at end of shift to ensure accuracy
- Immediately notifies Manager in Charge of any deletions over-rings or equipment problems
- Ensures that all product holding times are strictly observed
- Ensures products on the counter or in the display case are properly rotated and attractively displayed
- Keeps display case interior and exterior clean at all times
- Stocks the service area with a sufficient supply of napkins cups lids etc maintains an adequate supply of iced tea
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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