Guest Service - Restaurant 200824 - 1264 Ellis Avenue, Jackson, MS 39209
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Flexible Schedule
Job Description
Church's Chicken is a well-established quick service restaurant chain known for its commitment to serving delicious comfort food and delivering exceptional customer experiences. With over 60 years of operation, Church's Chicken has grown into a trusted brand recognized for quality, value, and a welcoming atmosphere. The company prides itself on being more than just a restaurant; it is a place where employees can build rewarding careers and contribute positively to the community through sincere service to every guest. Church's Chicken operates with a clear focus on operational excellence, adhering to detailed procedures outlined in its Operating Standards Manual to maintain... Show More
Job Requirements
- High school diploma or ged
- At least 6 months of experience that is directly related to the duties and responsibilities specified
Job Qualifications
- Knowledge of all restaurant policies practices and operational and human resources procedures
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels both internally and externally
- Must be able to succeed in a fast-paced work environment
- Must be able to receive money and accurately count back change
- Practices adequate security measures in cash handling making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Basic computer skills
- Report to work timely for each scheduled shift
Job Duties
- Greets all customers with a sincere smile making them feel welcome through positive pleasant and enthusiastic attitude
- Takes and fills the customer's order within company mandated service time
- Suggestive up sell of products as directed by management
- Collects money and delivers order to customer
- Immediately attends to any customer service problem or complaint and notifies manager as needed
- Verifies opening reading and bank and is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used
- Counts down drawer at end of shift to ensure accuracy
- Immediately notifies manager in charge of any deletions over-rings or equipment problems
- Ensures that all product holding times are strictly observed
- Ensures products on the counter or in the display case are properly rotated and attractively displayed
- Keeps display case interior and exterior clean at all times
- Stocks the service area with a sufficient supply of napkins cups lids etc
- Maintains an adequate supply of iced tea
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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