Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.35
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Paid holidays
Job Description
Sheraton Grand Sacramento Hotel, located at 1230 J Street, Sacramento, California, is part of Marriott International's prestigious portfolio of brands. Known for its long-standing tradition since 1937, Sheraton Hotels & Resorts serve as a global community hub, welcoming guests and creating a sense of belonging across more than 400 locations worldwide. The Sheraton Grand Sacramento Hotel specifically offers guests a distinguished experience marked by thoughtful service, engaging hospitality, and a connection to the local area. As part of Marriott International, Sheraton is committed to diversity, equal opportunity, and fostering a workplace where the unique talents and backgrounds of associates are... Show More
Job Requirements
- High school diploma or equivalent
- part-time availability
- prior guest service or hospitality experience preferred
- ability to communicate clearly
- proficiency with computers
- ability to stand or walk for extended periods
- ability to lift or move up to 10 pounds
- compliance with company policies
- commitment to confidentiality and guest privacy
Job Qualifications
- High school diploma or equivalent
- prior experience in guest services or hospitality preferred
- excellent communication skills
- ability to handle multiple tasks efficiently
- proficiency with computer systems for reservations and billing
- customer service orientation
- ability to work in a team environment
- professional appearance and demeanor
Job Duties
- Organize check-ins and check-outs
- process room reservations, requests, changes, and cancellations
- secure payment and adjust billing
- activate and file room keys
- process guest requests and relay messages
- print contingency lists for emergencies
- identify and explain room features
- provide directions and information about amenities and local areas
- follow up on unresolved guest requests
- run and review daily reports and logs
- complete cashier and closing reports
- accept and record wake-up calls
- count bank and secure it
- process all payment types and handle adjustment vouchers
- notify Loss Prevention of theft reports
- follow company policies and maintain professional appearance
- welcome and assist guests including those with disabilities
- communicate clearly and professionally
- maintain positive working relationships
- comply with quality assurance standards
- perform physical tasks
- perform other reasonable duties requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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