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Highway West Vacations

Guest Service Representative I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Company paid employee only health insurance
Vacation Time
Sick Time
Company paid holidays
Life insurance
Employee Discounts

Job Description

Highway West Vacations is a well-established hospitality company dedicated to providing memorable vacation experiences through its various properties, including the Sideways Inn in Buellton. Known for its commitment to superior guest service, Highway West Vacations emphasizes creating welcoming and comfortable environments that make guests feel at home during their stay. The company values professionalism, attention to detail, and a customer-centric approach, fostering a workplace culture that supports employee growth and success. With a reputation for excellence in the hospitality industry, Highway West Vacations offers competitive compensation and extensive employee benefits, ensuring that team members are motivated and well-supported in their... Show More

Job Requirements

  • 1-2 years hotel or restaurant experience
  • dependable and punctual with impeccable attendance
  • attention to detail
  • service oriented
  • strong organizational skills
  • positive attitude and diplomatic interpersonal skills
  • excellent math aptitude and cash handling ability
  • excellent communication and organizational skills
  • professional demeanor
  • proficient computer skills including Word, Excel, and PowerPoint
  • able to work on feet for extended periods
  • flexible schedule including evenings, weekends, and holidays
  • proof of eligibility to work in the United States

Job Qualifications

  • 1-2 years hotel or restaurant experience
  • strong organizational skills
  • excellent math aptitude and cash handling ability
  • excellent communication and interpersonal skills
  • professional demeanor
  • proficient computer skills including Word, Excel, and PowerPoint
  • positive attitude and service-oriented mindset

Job Duties

  • welcome guests warmly
  • receive and fulfill guest requests accurately
  • create and manage guest reservations
  • provide concierge services and local recommendations
  • check guests in and out efficiently
  • maintain a clean and inviting lobby area
  • assist with additional tasks as assigned by supervisors or managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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